Dental insurance is intended to cover some, but not all, of the cost of your dental care. Most plans include coinsurance, a deductible and other expenses which we are required by law to collect from the patient at the time of service. You can do this with cash, check or credit card. If you have dental insurance, it is your responsibility to know what your insurance is and have the necessary information that we need to bill that insurance. We file your insurance claims as an additional service for you. We want to make sure that you understand that payment for services is your responsibility. Any questions you have regarding your insurance benefits should be directed to your employer’s insurance representative. Any questions you have regarding why your insurance didn’t pay for a procedure or you question the amount they paid, needs to be directed to your insurance carrier. You can find their phone number on the back of your insurance card or you can obtain it from the insurance representative at your employer.